Contact

How to Receive Technical Support

Economics & Personal Finance Students Click Here to submit a trouble ticket report.

Instructors or school administrator Click Here to submit a trouble ticket report.

Dual Enrollment Students use the following directions to submit a trouble ticket:

Mountain Empire Community College Students:

Virginia Highlands Community College Students:

  • For assistance, contact the VHCC Helpdesk at helpdesk@vhcc.edu or call 276-739-2500
  • Live Chat Provided by the College:  If you look in the lower right-hand corner of any VHCC webpage you will see the Live Chat icon.  Click the icon to access our live chat option to communicate directly with key service centers at VHCC.
  • 24/7 Canvas Phone Support for Students: (877) 875-8359
  • Live Chat Support for Canvas Issues:  https://cases.canvaslms.com/liveagentchat?chattype=student

Wytheville Community College Students:

  • For assistance, contact the Director of IT, Shawn McReynolds, at 276-223-4810 or smcreynolds@wcc.vccs.edu.
  • Live Chat Provided by the College: 
  • Log in to your My.WCC account
  • From the main menu, select the ‘Canvas’ button
  • From the main dashboard in Canvas, select the ‘WCC Resources’ box
  • If not already selected, choose the ‘Canvas Resources’ tab
  • Select the ‘Chat with Canvas Support (Student)’ link for live chat
  • 24/7 Canvas Phone Support for Students: (877) 875-8359
  • Live Chat Support for Canvas Issues:  https://cases.canvaslms.com/liveagentchat?chattype=student

Southwest Virginia Community Students:

General (NON-TECHNICAL) Contact Form:

You may use the general contact form below to contact us.  DO NOT USE the below form for technical issues.  Use the trouble ticket form for all technical issues.

Physical/Mailing Addresses:

One Partnership Circle
P.O. Box 1987
Abingdon, VA 24212-1987
Phone:  (276) 619-4367